Why Managed IT
We are authentic and proactive, help you achieve more with technology.
Your business technology is key to your ongoing success. Whether you have an IT department or outsource your IT to us, at Managed IT we go above and beyond to craft the best solutions to suit your individual business needs now and in the future. You can trust that our solutions are authentic, best practice recommendations designed to align with your growth strategies.
We do what we say, visible to you via our unique
Service Model and Monthly Reporting.
Know where you stand with fixed fee Service Level Agreements. We provide flexible solutions that scale as you grow.
You want outcomes, so do we. As our customer you enjoy one call to resolution as we handle 3rd?party vendor conversations and deliverables.
Our managed services solutions are based on proactive monitoring and maintenance of your infrastructure which ensures maximum uptime and productivity for you and your team.
We are Customer Driven
Putting customers at the centre of everything we do. Our unique Service Model ensures you receive dedicated, personalised service and support at all times. We are accountable and deliver the outcomes you need.
Our professional team of engineers are locally based and ready to serve you and your organisation.
We genuinely care about cultivating trusted long term relationships based on performance outcomes.
Dedicated Technical Account Manager
Through our unique, professional service and support model, you will receive personalised service via dedicated technical account managers who understand your specific site and business requirements. Our aim is to deliver value beyond the technical solutions.
We design custom driven solutions that suit your business. Outsource all or part of your ICT to us or in the event you have your own IT team we partner to achieve results.
Applying our certified knowledge and extensive commercial experience means you receive comprehensive quality advice and solutions that add value beyond the technical solution.
Our commercial experience and practical approach will ensure the best solution for your organisation. Beyond the technical solution we have extensive change management experience to support the implementation of your ICT projects.
Our professional engineers are all industry certified, which means you are in safe hands. We utilise industry recognised, best practice frameworks to ensure the outcomes you seek.
Our solutions are comprehensive ? it?s in our DNA to consider your business needs from all angles to ensure you achieve the best solution at all times. We pride ourselves in considering the conversations we don?t want to have with you which means you can rest assured we have you covered.
Your organisation is unique. We consider how you work as part of our solution design. Our goal is to adapt technology to support the way you work best, not to have you change to fit the technology.
We use industry recognised, best practice tools and frameworks to automate, maintain, monitor and report which provides you with full visibility and transparency on the health and continuity of your IT investment.
Rest assured, knowing all your site practices, processes and procedures are securely stored and accessible by you. Itilising best-practice software and ITIL methodologies we ensure the highest level of performance at all times.
We adopt project management methodologies to ensure the success of projects we undertake. Again you have full transparency on all that we do.